Meet your team
Welcome to Bryce Hearing Services, Aberdeen. Below is a little introduction to some of our team members.
Jayne Bryce is the Founder and Director of Bryce Hearing Services and has more than 30 years of experience in audiology. She began her career in the NHS, qualifying as an Audiologist in 1990 before moving into the private sector with a leading American hearing aid manufacturer based in Manchester.
After relocating to Aberdeen in 1998, Jayne spent 16 years providing private hearing care at Aberdeen Hearing Services before fulfilling her ambition of establishing Bryce Hearing Services. Her vision was to create an independent practice where patients could receive expert, honest advice and truly personalised care without compromise.
Throughout her career, Jayne has been committed to helping people reconnect with the sounds that matter most. She believes that exceptional hearing care is about listening as much as it is about technology, taking the time to understand every patient’s lifestyle, concerns and hearing goals in order to achieve the best possible outcomes.
Today, Jayne continues to lead Bryce Hearing Services with a focus on clinical excellence, outstanding customer care and investing in the latest hearing technology and diagnostic techniques to ensure patients receive the highest standard of care.
Fraser Bryce joined Bryce Hearing Services in January 2022 and is proud to represent the third generation of the Bryce family to work as an Audiologist and Director of the practice. He graduated with a Diploma of Higher Education in Hearing Aid Audiology from Queen Margaret University and is committed to continually expanding his knowledge and clinical expertise. As part of his ongoing professional development, Fraser is undertaking postgraduate study at Anglia Ruskin University, allowing him to enhance his clinical skills while continuing to provide exceptional care to his patients.
Fraser is passionate about delivering personalised, patient-centred hearing care and believes that taking the time to understand each individual’s needs is key to achieving the best possible outcomes. He provides a full range of audiology services, including comprehensive hearing assessments, hearing aid fittings, aftercare and ear wax removal.
Committed to continuous improvement, Fraser is dedicated not only to developing his own expertise but also to enhancing the services offered by Bryce Hearing Services. His goal is to ensure the practice remains at the forefront of modern hearing healthcare, combining the latest technology with compassionate, individualised care to help patients hear with confidence and enjoy a better quality of life.
Laura has been part of the Bryce Hearing team for over 12 years now and has recently taken on the role of Practice Manager. She’s very proud to be a part of this wonderful team and to be able to help our clients every day, whether that’s simply booking an appointment or a quick fix of a hearing aid – seeing our clients leave happy and reassured is the best feeling!
Jackie has been a valued member of our reception team since 2017. She is always happy to welcome patients with a warm smile and a chat. Her approachable nature and dedication to providing excellent customer care help make every visit to the practice a positive experience. Outside of work, Jackie enjoys spending time with family and friends, socialising, and making the most of her free time.
Denise has recently joined the reception team and loves being one of the first friendly faces people see when they visit.
Before joining the team, she worked at Aberdeen FC, which was a dream role as she is a lifelong supporter of the Dons. She is now thoroughly enjoying her new role here at Bryce, meeting new people and having a good chat with them, often about football!
Bear is our four-legged Chief Morale Officer, responsible for greeting visitors, and is a much-loved member of the office and an expert in creating smiles!
What our customers say
Katie Kidd26. May, 2026. Went for an earwax removal this morning. I was firstly warmly welcomed into the comfortable waiting area where I also had the privilege of meeting bear the dog! It wasn’t long at all until I was seen, and the man who did the removal could not have been friendlier, more helpful or more reassuring. I was spoken through every step of the process (which in total took a maximum of ten minutes!!) and all of my questions were answered with the upmost professionalism. My wax proved slightly ‘sticky’ so water irrigation was opted for, and the relief I felt when my ears became functional again was second to none! Thank you all so much. Cannot recommend enough. David Knight21. April, 2026. Our 15 year old autistic son had concerns with the hearing in his right ear, and it was causing him anxiety and preventing him from concentrating on his studies. We struggled to find somewhere that would conduct a hearing test due to his age until we came across Bryce Hearing. They saw him within 24 hours, treated him with respect, clearly explained what was happening throughout and put his mind at ease. He left knowing that his hearing was fine and that the issue was likely a residual effect of a cold from a number of weeks previously. We could not have been happier with the service we received and would highly recommend Bryce Hearing to anybody who has hearing related concerns, especially for those with children or young adults who may not be served by major high street companies. Wilma Duguid31. March, 2026. I have recently been trialing new hearing aids and naturally there have been a few hiccups along the way, but Jayne was sp patient and professional. We eventually got there and I am very happy with the end result. I would not hesitate to recommend Bryce Hearing to anyone. Five star treatment always. Carol Grove11. March, 2026. Amazing service from Jane and staff - once again went above and beyond to help. First and only stop for ear/audiology issues. Super friendly and helpful. Would highly recommend. 😊 Sandra McKechnie4. December, 2025. Both my husband and I chose Bryce Hearing Services to have our hearing tested. I was reassured that I don’t need hearing aids yet but will return in the future if needed. My husband has been trialling hearing aids for the last few weeks and found them to be game changing. The care, advice and patience shown by Fraser and Jayne has been excellent and there was no pressure to make a decision. The warmest welcome by Jackie on reception put us at ease immediately. Highly recommend to anyone who has even slight concerns about their hearing. We are in great hands! James Chalmers10. October, 2025. This was my first time at Bryce Hearing Services and it really was a First class service from Jayne and the team. From the moment I entered, the receptionist made me feel very welcome and chatted away and had no issue with me arriving early. I then had my appointment with Jayne the Audiologist and she started chatting about the history of my hearing issues. I then completed the various hearing tests and Jayne then went through the result graphs with me explaining the various areas of sounds /tones where my hearing loss was occurring. Jayne advised that my current hearing aids were doing what they are supposed to do and I really didn't require new aids at present. There was no sales pressure for me to buy new ones and Jayne also offered me to trial another set FOC. As they are a private independent company I felt it was a much more professional & personal service I received and there was no rush to get the next customer in as there is with the larger national companies. I would certainly recommend Bryce very highly to anyone that is having an issue with their hearing. James Noble21. August, 2025. Jayne and an excellent Audiologist and is always very welcoming and easy to deal with. When I pop in Jackie on reception is fabulous, friendly and chatty. Jackie can’t do enough to help and always get 5 stars from me. Wonderful service at Bryce Hearing Services Rob Flett16. June, 2025. I recently used this company's service for the first time the other day for my hearing test as I work in the events industry. And what a total pleasure it was. Jayne and her staff were very kind, patient and helpful though out. I will be recommending this company to my team, family and friends in the future. Well deserved 5 stars 🤩 Drew Leitch10. June, 2025. I have no hesitation in recommending Bryce Hearing Services. From first appointment, to fitting, to follow up, the service offered by Jayne and her team has been first class. Alan Patterson6. May, 2025. Excellent service. Went in to have earwax removed and then a hearing test. Made a massive difference to my hearing, actually cant believe the change! Professional, friendly and informative. My earwax wouldn't budge on the first attempt, and was given good advice to use Earol spray daily and come back after a week and all good on the second go. Would highly recommend.Google rating score: 5.0 of 5, based on 49 reviews
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