Last updated: 17^th April 2018 Please read our Privacy Policy carefully, if you have any questions or find anything unclear please contact us.

Introduction

Bryce Hearing Services is committed to protecting our customers’ and website users’ personal data, this includes information stored online and in paper form. To ensure your privacy and information is protected we will comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). This policy will outline the information we collect and store and who else has access to it.

Personal Information

We will only collect and store information that is provided by you voluntarily. This information will only be used for relevant purposes; we will not collect and store any personal information that is not necessary. We will endeavour to keep your information accurate and up to date. In situations where your information has been provided to us by a GP or other medical professional we will store this information in its paper form only. All personal data is kept for the duration of your use of our services. You can request for your information to be removed from our database at any time. Information of deceased clients will be archived upon notification. By submitting a form online you consent to Bryce Hearing Services storing the information provided and using this to contact you. We will only contact you regarding the relevant service or product you require. If you would prefer not to submit information via an online form you are welcome to contact us by telephone.

Who else will see my personal information?

No personal information will be shared with another company. Personal information will be shared when we are required to by relevant legislation or by court orders. You will be made aware of what information is to be shared. Personal information may be shared between Bryce Hearing Services our sister company Aberdeen Hearing Services when necessary. You will be made aware of this and the reasons why. In the event that Bryce Hearing Services is acquired by another company your information both online and in paper form may be deemed as a business asset, therefore it will transfer to the new owners. Should this situation arise and you do not want your information to be transferred to the new owners you will be given the opportunity to opt out.

Marketing and Information

From time to time we may use your information to contact you regarding new products or services. This may be sent via email or post. You may also be sent a reminder regarding our Clinic dates or closing times during the holiday periods. This reminder will be sent by email. You will be given the choice to opt out of receiving this information and can change your preference at any time by contacting us.

Cookies

Bryce Hearing Services uses cookies to allow our website to recognise your device and store some information regarding your past actions or your user preferences. They do not store any personal information. You will be given the option to opt out of Cookies when you open the website.

Changes to our Privacy Policy

When changes are made to our privacy policy we may notify you by email where possible. We advise all website users to check the privacy policy regularly to ensure that you are aware of any changes.   No personal information is stored on this website. Please do not hesitate to contact us if you have any questions about our privacy policy.