All hearing aids have a minimum two year manufacturer’s warranty, this covers all external and internal manufacturing defects.
All repeat hearing tests and reprogramming are covered and if we can repair your hearing aid in-house there will be no charge.
We also appreciate that not everyone can get into Aberdeen and we hold regular service visits in Banchory at the Banchory Business Centre.
We also offer a home visit service for those who cannot come in to see us.
If you have any questions about the aftercare service that we offer, please do not hesitate to contact us on t: 01224 647652
What our customers say
Sheila Grant5. November, 2026.
Everything went well. Jayne gave me a thorough examination and explained everything to me. I would definitely recommend Bryce Hearing to my family and friends.
bob hutcheson23. October, 2026.
This is excellent feedback, thank you.
Kenneth Brookes16. September, 2026.
Very professional and thorough examination and comprehensive discussion on my symptoms.
Ayesha Tahir28. July, 2026.
Highly Recommended, Great Services! I was so stressed because of my blocked ear. All places I called were telling me to come after days, until I called Bryce Hearing Services, got an appointment in an hour. Went there, and left within 15 minutes, Relieved and Happy! Thank you for such timely service!
Seun Simpson20. July, 2026.
Very welcoming staff and atmosphere
Alan Martin23. June, 2026.
Excellent service, very informative and efficient
Katie Kidd26. May, 2026.
Went for an earwax removal this morning. I was firstly warmly welcomed into the comfortable waiting area where I also had the privilege of meeting bear the dog! It wasn’t long at all until I was seen, and the man who did the removal could not have been friendlier, more helpful or more reassuring. I was spoken through every step of the process (which in total took a maximum of ten minutes!!) and all of my questions were answered with the upmost professionalism. My wax proved slightly ‘sticky’ so water irrigation was opted for, and the relief I felt when my ears became functional again was second to none! Thank you all so much. Cannot recommend enough.
David Knight21. April, 2026.
Our 15 year old autistic son had concerns with the hearing in his right ear, and it was causing him anxiety and preventing him from concentrating on his studies. We struggled to find somewhere that would conduct a hearing test due to his age until we came across Bryce Hearing. They saw him within 24 hours, treated him with respect, clearly explained what was happening throughout and put his mind at ease. He left knowing that his hearing was fine and that the issue was likely a residual effect of a cold from a number of weeks previously. We could not have been happier with the service we received and would highly recommend Bryce Hearing to anybody who has hearing related concerns, especially for those with children or young adults who may not be served by major high street companies.
Wilma Duguid31. March, 2026.
I have recently been trialing new hearing aids and naturally there have been a few hiccups along the way, but Jayne was sp patient and professional. We eventually got there and I am very happy with the end result. I would not hesitate to recommend Bryce Hearing to anyone. Five star treatment always.
Carol Grove11. March, 2026.
Amazing service from Jane and staff - once again went above and beyond to help. First and only stop for ear/audiology issues. Super friendly and helpful. Would highly recommend. 😊Google rating score: 5.0 of 5, based on 55 reviews
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