All hearing aids have a minimum two year manufacturer’s warranty, this covers all external and internal manufacturing defects.
All repeat hearing tests and reprogramming are covered and if we can repair your hearing aid in-house there will be no charge.
We also appreciate that not everyone can get into Aberdeen and we hold regular service visits in Inverurie at Hughes, MacDonald and Davidson Opticians and in Banchory at the Banchory Business Centre.
We also offer a home visit service for those who cannot come in to see us.
If you have any questions about the aftercare service that we offer, please do not hesitate to contact us on t: 01224 647652
What our customers say
Peter Wiuff19. April, 2025. Went to get a hearing test, and it was a very professional and thorough appointment. They were able to help with all my questions and queries Peter Fraser17. April, 2025. Having been to 2 previous ear "specialists", I went to see Jayne at Bryce Hearing Services and she immediately diagnosed the particular problem with my ear wax build-up and remedied both ears. I therefore thoroughly recommend their professional service and will definitely be going back again, when the problem reoccurs. jim mcfadyen14. March, 2025. In summary Bryce provide an excellent highly professional service and I recommend them to anyone who has concerns about their hearing. Nice friendly welcome from the reception staff. Jayne (Audiometrist) was very knowledgable and fully explained all of my hearing test results. The discussion about use of a hearing aid was collaborative and there was no sales pitch. I was provided a demonstration set to fully trial for just over a week. This allowed me to trial the aid in various settings. Ultimately I did not feel that my hearing is at the stage where the benefit provided by the aid is significant, but I will revisit this at my next hearing test at Bryce. Ian Staples27. January, 2025. Excellent service William Urquhart27. January, 2025. Two years ago , was aware that my hearing was deteriorating and like many others I found that to get a test or an retest at the NHS Audiology Department I was faced with a long waiting time. With this in mind I decided to "check out private Audiology companies in Aberdeen I noticed that Bryce Hearing Services had a number of positive reviews. so decided to contact them., and was not disappointed by my choice . I was seen personally by the owner Jayne Bryce, after a number of questions., hearing tests was fitted with two Starkey ( in ear) hearing aids, that improved my hearing by 100per cent.!! Recently I was contacted for a review, and after a quick phone call an appointment was arranged. This time I was seen by Fraser Bryce and after the usual questions Fraser checked both ears for wax retested my hearing, then adjusted my aids to my recent test. My thanks to Fraser for his help and professionalism then was most surprised I was told today's visit was FOC !! If you are having problems with your hearing.i strongly suggest that you contact Bryce Hearing Services. Bill Urquhart. Christopher Sherwin12. December, 2024. Lovely friendly service. Highly recommend. Lydia Mackie23. September, 2024. I want to highly recommend Fraser at Bryce Hearing Services. Fraser is excellent at conveying all the necessary information I required to have an easy transition into the world of hearing loss and wearing hearing aids. He took all the time needed to make sure I was picking the correct hearing aids for my life style and explained everything in great detail so that I felt confident in my choice. He is so patient, knowledgeable and conscientious. If like me you do not want to accept you have a hearing loss and delay actually doing anything about it, please do not as it is a wonderful thing to hear normally again. Thanks also to Jayne for her great service and advice. Ruth Hickling3. April, 2024. I cannot recommend Jane highly enough. I have a long term issue with my ears and recently returned to Jane after having an unsuccessful appointment with the NHS consultant. Jane usually was able to deal with the problem but this time it was more challenging and she referred me to a colleague Bill, in Inverness, a retired ENT consultant. He resolved the problem and I can hear again and we have a plan in place going forward. Many thanks Bryce Hearing Mike Porter25. February, 2024. My Dad has his ears done on Friday and what a great job they did. My Dads hearing has greatly improved. D Logan6. February, 2024. Jane is absolutely professional and very reassuring. Would highly recommend if you have trouble with earwax or other ear issues.Google rating score: 5.0 of 5, based on 42 reviews
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