t: 01224 647652

Aftercare and Repairs

At Bryce Hearing services we take aftercare very seriously and pride ourselves on offering the very best service.

After being fitted with a hearing solution from Bryce Hearing Services, we will continue to look after you for the life of your hearing aid.

All hearing aids have a two year manufacturer’s warranty, this covers all external and internal manufacturing defects.

All repeat hearing tests and reprogramming are covered and if we can repair your hearing aid in-house there will be no charge. If your hearing aid has to go away for repair we will endeavour to fit you with a ‘loan aid’ when possible so you can carry on with your everyday activities as normal.

We also appreciate that not everyone can get into Aberdeen and we hold regular service visits in Inverurie and Banchory at Hughes, MacDonald and Davidson Opticians.

We also offer a home visit service for those that cannot come in to see us, at no extra cost.

If you have any questions about the aftercare service that we offer please do not hesitate to contact us on t: 01224 647652

What our customers say

Sophie S
14. December, 2021.
5* Excellent in every way. I took Grandpa along for wax removal, he has had hearing aids for 5 years however he has recently been having alot of issues with a wax and his hearing aids. Jayne welcomed us into the practice, she was friendly, welcoming and helpful. It was clear to both of us that Jayne was really knowledgeable and a expert in her field. She also very patient, kind, caring and compassionate towards my Grandpa. What we was liked most was how genuine Jayne is, she went above and beyond to help, she provided a excellent service and high standard of care throughout. This approach helped to relax my grandpa, we spoke as a family and decided to book a appointment for a hearing test and assessment. We are hopeful that with Jayne’s help we can find the best hearing aids that will transform and greatly improve my grandfathers life. My grandpa and I fdhgv recommend Bryce hearing clinic-5/5*
Henny Gunawan
24. August, 2021.
I had issues with wax blockage for weeks. As it is deep in my ear, I had to use irrigation method. Jayne managed to do it first time in less than 10 mins. Very impressed with the service I received.
David J Harper
2. April, 2021.
First rate service from business owner/operator. Friendly and very professional. Highly recommended.
Robert Emmerson
15. February, 2021.
Excellent ear wax clearing service no matter how hard the wax, uses suction equipment giving effective and comfortable removal. No fuss first class
ruth hickling
13. November, 2020.
I would highly recommend, very professional, I will definitely be back. Also good COVID-19 precautions.
Giorgio Battista
31. August, 2020.
Good service and personnel very polite
Daniel Smith
9. July, 2020.
I highly recommend a visit to Bryce Hearing Services if you're experiencing any issues with your hearing. They've recently reopened after the lock down and have a comprehensive set of safety procedures and PPE in place which was very reassuring. The staff were both friendly and professional, and they use the latest microsuction technique for ear wax removal. It's quick and painless, and the relief was instantaneous. If hearing issues are driving you up the wall, don't suffer in silence - go and see Bryce Hearing Services, and support a great local business in Aberdeen!
William Mead
24. June, 2020.
Jayne has been removing my wax for two years now and has done a sterling job!, very professional but always has time for a chat. My last visit was last week and was handed a face mask and hand gel and also required a temprature check, they now wear full medical PPE and face shield it was very reassuring thank you Bryce Hearing 🙂
Elizabeth Moffat
24. June, 2020.
My husband visited here less than 2 weeks ago. He had had 4 appointments with nurse at GP practice cancelled- pre covid by the way. He was at his wits end as he struggled to hear phone calls, hear what was being said on t.v. Bryce hearing to the rescue and he is like a new man!! Absolutely delighted.
Robert Christie
28. October, 2019.
Jayne provided a super service today and solved a long standing issue I had with my hearing. First class personal service and highly recommended.
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