I cannot express how grateful I am for the expertise and help I received from Jayne Bryce at Bryce Hearing Services. I wakened up one morning a few weeks ago to find my right ear was closed and was left very deaf. I honestly thought I had a build up of wax in my ear.
I called BHS for an appointment to get my ears syringed, I received an appointment for a couple of hours later. Going into Aberdeen I was met by a friendly receptionist then taken into a room where Jayne checked my ears to find a small amount of wax. After going through a few questions she told me she thought I had had a virus go through my inner ear.
Jayne then did a hearing test which she found my right ear was real bad, then went on to be very adamant that I had to phone my Doctor and get an appointment for today and had get a prescription of steroids starting immediately If I could not get an appointment Jayne wanted me to go to ARI accident and emergency for the steroids as it was imperative that I started steroids that day.
I got a Drs appointment and my Dr said he hadn’t seen this for a good few years and agreed with Jayne to give me the steroids but also referred me to a professor at Albyn Hospital. When seeing the Prof he agreed with everything that Jayne had done and was delighted that I had received the steroids and that had certainly helped.
The Prof asked me to go back to Jayne in 4 weeks and do another hearing test to see if my hearing had improved. I was back last week and my hearing has come back and it’s only by the quick response of Jayne making me get a Drs appointment and to get a course of steroids as quickly as possible into my system
If I had left it, it could of left me with irreparable damage to my hearing so please take a warning if you think it’s wax get it checked by people that know about hearing and the inner ears
I cannot thank Jayne Bryce and BHS enough for the quick response on helping me and saving my hearing
